Friday, February 10, 2006

RULE 79 - Accept that bosses are as scared as you are at times

“If you’re not the lead dog, the scenery never changes.”

Bumper sticker

“YOUR job is to take away your bosses’ pain, their fears and make them relax.”

Poor loves, they too get frightened, paranoid, lost, feel unloved, confused, at sea, vulnerable and alone. Your job is to take away your bosses’ pain, their fears and make them relax.

You are a manager and have to manage not only downwards but upwards as well. When you deal with your bosses you mustn’t ever:

- Threaten
- Usurp
- Intimidate
- Pressurize
- Menace
- Disrespect
- Question (apart from Rule 78)
- Undermine
- Ridicule.

Instead you have to support, back, encourage, comfort, console, cheer up, relieve the pressure on, be utterly dependable, take the strain, guard the fort and eventually perhaps replace them – with yourself of course.

Some bosses are so stricken with panic they are incapable of making decisions. You will have to make decisions for them and reassure them that everything is fine – nurse is here now and they can go and lie down.

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